New Approaches & Proven People-First Strategies To Navigate Complex Transformation Landscapes With Clarity, Purpose & Integrity:
Deliver Long-Lasting, Innovative & People-Led Business Change & Transformation Strategies
A Must-Attend 7th Annual, One-Day, Cross-Sector Conference & Networking Exhibition | 13th May 2026 | One America Square, London
08.15 Registration, Informal Networking & GIC Welcome
IF I COULD DO IT AGAIN… CASE STUDY
09.10 The Good, The Bad & The Ugly: Reflections From Delivering Change & Transformation Programmes
- What would I do differently if I could start again? In hindsight, what worked, what didn’t, and how would I do things differently?
- When goals, priorities, and decisions change how should we adapt, pivot, and succeed without discarding efforts to date and costs spent?
- The key hard-learned lessons: advice on how to build resilience and agility into business change delivery
Gary Forrest, Head of Change For Pensions & Savings, Phoenix
PRACTICAL AI APPLICATIONS & INTEGRATION
PANEL Q&A
09.30 Harness AI To Transform Organisations & Deliver Real Business Impact Whilst Ensuring Consistent & Ethical Guardrails
- How can organisations use AI to drive real transformation, not just follow the hype?
- Discover how to embed AI effectively – from data integrity and infrastructure to people, culture, and trust
- How can organisations balance opportunity and caution, ensuring AI delivers value without compromising ethics, transparency, or sustainability?
- Moving beyond pilots: how change leaders can transform ideas that look promising on paper to prove real, measurable impact
Nataly Quinn, Global Head of Change & Tech Adoption, Holland & Barrett
BUILDING ORGANISATIONAL TRUST & CHANGE READINESS
10.00 Strengthen Your Organisation’s Change Muscles: Unlock Readiness, Build Trust & Embed New Ways Of Working
- Unlock strategies to build organisational trust as the foundation for successful change initiatives
- Develop your organisation’s ‘change muscle’ and centre change at the heart of your organisational culture
- Explore how to assess and improve readiness so teams are equipped to accept and embed new ways of working
- Examine approaches to accurately understand current ways of working, ensuring that change initiatives are grounded in a clear and precise understanding
Flo Akingbade, Business Transformation Director, JLL
